Experian uncovers fraud paradox in financial services’ AI adoption
The same technology that financial institutions deploying is being weaponised against them. That is the core tension running through Experian’s 2026 Future of Fraud Forecast, and it’s a tension the company is in a position to name because it sits on both sides of it. According to FTC data cited in the forecast, consumers lost […]
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Glia wins Excellence Award for safer AI in banking
Glia, a customer service platform providing AI-powered interactions for the banking sector, has been named a winner in the Banking and Financial Services Category at the 2026 Artificial Intelligence Excellence Awards. The awards recognises achievements in a range of industries and use cases, spotlighting “companies and leaders moving AI beyond experimentation and into practical, accountable […]
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Assessing AI powered price forecasting tools in currency markets
As artificial intelligence becomes a driving force in financial prediction, the reliability of its forecasting tools faces increasing scrutiny. Many traders question whether claims of high accuracy translate into consistent results under live market conditions. Understanding how these AI systems are evaluated reveals important distinctions between performance in theory and practice. Few financial domains are […]
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JPMorgan begins tracking how employees use AI at work
Banking house JPMorgan Chase is asking its roughly 65,000 engineers and technologists to use AI tools as part of their regular workflow. Business Insider reported that managers are tracking how often staff use these tools. That use may also influence performance reviews. The report states employees are encouraged to use tools like ChatGPT and Claude […]
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AI agents enter banking roles at Bank of America
AI agents are starting to take on a more direct role in how financial advice is delivered, as large banks move beyond internal tools and into systems that support real client interactions. Bank of America is now deploying an internal AI-powered advisory platform to a subset of financial advisors, rolled out to around 1,000 financial […]
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Palantir AI to support UK finance operations
UK authorities believe improving efficiency across national finance operations requires applying AI platforms from vendors like Palantir. The country’s financial regulator, the FCA, has initiated a project leveraging AI to identify illicit activities. The FCA is currently testing the Foundry platform from Miami-based software vendor Palantir. This three-month pilot costs upwards of £30,000 per week […]
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Visa prepares payment systems for AI agent-initiated transactions
Payments rely on a simple model: a person decides to buy something, and a bank or card network processes the transaction. That model is starting to change as Visa tests how AI agents can initiate payments. New work in the banking sector suggests that, in some cases, software agents may soon take on that role. […]
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Mastercard keeps tabs on fraud with new foundation model
Mastercard has developed a large tabular model (an LTM as opposed to an LLM) that’s trained on transaction data rather than text or images to help it address security and authenticity issues in digital payments. The company has trained a foundation model on billions of card transactions, with the intention of expanding to hundreds of […]
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For effective AI, insurance needs to get its data house in order
A report from Autorek, a provider of AI solutions to the insurance industry has produced a report that describes operational drag in companies’ internal processes that not only affect overall efficiency but cause an impediment to the effective implementation of AI in insurance concerns. Insurance Operations & Financial Transformation 2026 [email wall] draws from a […]
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US Treasury publishes AI risk Guidebook for financial institutions
The US Treasury has published several documents designed for the US financial services sector that suggest a structured approach to managing AI risks in operations and policy (see subheading ‘Resources and Downloads’ towards the bottom of the link). The CRI Financial Services AI Risk Management Framework (FS AI RMF) comes with a Guidebook [.docx] which […]
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