AI deployment in financial services hits an inflexion point as Singapore leads the shift to production
AI deployment in financial services has crossed a critical threshold, with only 2% of institutions globally reporting no AI use whatsoever—a dramatic indicator that the technology has moved decisively from boardroom discussion to operational reality. New research from Finastra surveying 1,509 senior leaders across 11 markets reveals that Singapore financial institutions are leading this transition, […]
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Goldman Sachs tests autonomous AI agents for process-heavy work
Goldman Sachs is pushing deeper into real use of artificial intelligence inside its operations, moving to systems that can carry out complex tasks on their own. The Wall Street bank is working with AI startup Anthropic to create autonomous AI agents powered by Anthropic’s Claude model that can handle work that used to require large […]
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Intuit, Uber, and State Farm trial AI agents inside enterprise workflows
The way large companies use artificial intelligence is changing. For years, AI in business meant experimenting with tools that could answer questions or help with small tasks. Now, some big enterprises are moving beyond tools and into AI agents that can actually do work across systems and workflows, not just answer prompts. This week, OpenAI […]
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OpenAI’s enterprise push: The hidden story behind AI’s sales arms race
As OpenAI races toward its ambitious US$100 billion revenue target by 2027, the ChatGPT maker is reportedly building an army of AI consultants to bridge the gap between cutting-edge technology and enterprise boardrooms—a move that signals a fundamental shift in how AI companies are approaching the notoriously difficult challenge of enterprise adoption. According to industry […]
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FedEx tests how far AI can go in tracking and returns management
FedEx is using AI to change how package tracking and returns work for large enterprise shippers. For companies moving high volumes of goods, tracking no longer ends when a package leaves the warehouse. Customers expect real-time updates, flexible delivery options, and returns that do not turn into support tickets or delays. That pressure is pushing […]
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