RingCentral adds Shopify, Calendly, and WhatsApp to AI Receptionist
RingCentral has expanded its AI Receptionist product with new links to Shopify, Calendly and WhatsApp, as the communications software company tries to push the product beyond basic call answering and into more routine customer service tasks. The company said AI Receptionist, known as AIR, can now handle some order enquiries through Shopify, arrange appointments through […]
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Retailers examine options for on-AI retail
Big retailers are committing more heavily to agentic AI-led commerce, and accepting some loss of customer proximity and data control in the process. As reported by Retail Dive, the opening weeks of 2026 have seen Etsy, Target and Walmart push product ranges onto third-party AI platforms, forming new partnerships with Google’s Gemini and Microsoft’s Copilot, […]
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