Scaling intelligent automation without breaking live workflows
Scaling intelligent automation without disruption demands a focus on architectural elasticity, not just deploying more bots. At the Intelligent Automation Conference, industry leaders gathered to dissect why many automation initiatives stall after pilot phases. Speaking alongside representatives from NatWest Group, Air Liquide, and AXA XL, Promise Akwaowo, Process Automation Analyst at Royal Mail, grounded the […]
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Physical AI is having its moment–and everyone wants a piece of it
There is a particular kind of momentum in the technology industry that announces itself not through a single breakthrough, but through the simultaneous convergence of many. Physical AI is having that moment right now–and paying attention to where it is coming from, and why, tells you more than any single product launch can. The term […]
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Google makes its industrial robotics AI play official–and this time, it means business
When Google folds a moonshot into its core operations, it’s not cleaning house. It’s placing a bet. On February 25, Alphabet-owned Intrinsic–which builds AI models and software designed to make industrial robotics more accessible–officially joined Google. The company will remain a distinct group within Google, working closely with Google DeepMind and tapping into Gemini AI models and […]
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Physical AI adoption boosts customer service ROI
The adoption of physical AI drives ROI in frontline customer service by merging digital intelligence with human-like physical interaction. As businesses navigate shrinking labour pools, they are finding that simply automating routine workflows is no longer enough. A new partnership between KDDI and AVITA demonstrates how companies can address complex operational gaps through humanoid deployment. […]
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Upgrading agentic AI for finance workflows
Improving trust in agentic AI for finance workflows remains a major priority for technology leaders today. Over the past two years, enterprises have rushed to put automated agents into real workflows, spanning customer support and back-office operations. These tools excel at retrieving information, yet they often struggle to provide consistent and explainable reasoning during multi-step […]
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Deploying agentic finance AI for immediate business ROI
Agentic finance AI improves business efficiency and ROI only when deployed with strict governance and clear return on investment targets. A recent FT Longitude survey of 200 finance leaders across the US, UK, France, and Germany showed 61 percent have deployed AI agents merely as experiments. Meanwhile, one in four executives admit they do not […]
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Exploring AI in the APAC retail sector
AI in the APAC retail sector is transitioning from analytics and pilots into workflows and daily operations. Dense urban stores, high labour churn, and competitive quick-commerce ecosystems are driving the uptake. A Q4 2025 survey by GlobalData found that 45 percent of consumers in Asia and Australasia are very or quite likely to purchase a […]
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How AI upgrades enterprise treasury management
The adoption of AI for enterprise treasury management enables businesses to abandon manual spreadsheets for automated data pipelines. Corporate finance departments face pressure from market volatility, regulatory demands, and digital finance requirements. Ashish Kumar, head of Infosys Oracle Sales for North America, and CM Grover, CEO of IBS FinTech, recently discussed the realities of corporate […]
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How financial institutions are embedding AI decision-making
For leaders in the financial sector, the experimental phase of generative AI has concluded and the focus for 2026 is operational integration. While early adoption centred on content generation and efficiency in isolated workflows, the current requirement is to industrialise these capabilities. The objective is to create systems where AI agents do not merely assist […]
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Alibaba Qwen is challenging proprietary AI model economics
The release of Alibaba’s latest Qwen model challenges proprietary AI model economics with comparable performance on commodity hardware. While US-based labs have historically held the performance advantage, open-source alternatives like the Qwen 3.5 series are closing the gap with frontier models. This offers enterprises a potential reduction in inference costs and increased flexibility in deployment […]
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