AI: Executives’ optimism about the future
The most rigorous international study of firm-level AI impact to date has landed, and its headline finding is more constructive than many expected. Across nearly 6,000 verified executives in four countries, AI has delivered modest aggregate shifts in productivity or employment over the past three years. The measured impact reflects the early phases of deployment […]
The post AI: Executives’ optimism about the future appeared first on AI News.
AI use surges at Travelers as call centre roles reduce
Mid-January saw insurance company, Travelers, announce a new deal that empowers 10,000 engineers and data scientists with AI assistants. However, less than two weeks on, Travelers’ leadership explained that the company’s true competitive advantage lies in expertise, not AIs alone, believing this is what will drive longer-term profit growth. According to Travelers’ chief executive officer […]
The post AI use surges at Travelers as call centre roles reduce appeared first on AI News.
Gallup Workforce shows details of AI adoption in US workplaces
Artificial intelligence has moved into the US workplace, but its adoption remains uneven, fragmented, and tied to role, industry, and organisation. Findings from a Gallup Workforce survey covering the period to the end of December 2025 show how employees use AI, who benefits most from it, and where areas of uncertainty remain. The findings draw […]
The post Gallup Workforce shows details of AI adoption in US workplaces appeared first on AI News.
Modernising apps triples the odds of AI returns, Cloudflare says
For many organisations, the AI debate has moved on from whether to adopt the technology to a harder question: why do the results feel uneven? New tools are in place, pilots are running, and budgets are rising, yet clear AI returns remain elusive. According to Cloudflare’s 2026 App Innovation Report, the difference often has less […]
The post Modernising apps triples the odds of AI returns, Cloudflare says appeared first on AI News.
Anthropic’s usage stats paint a detailed picture of AI success
Anthropic’s Economic Index offers a look at how organisations and individuals are actually using large language models. The report contains the company’s analysis of a million consumer interactions on Claude.ai, plus a million enterprise API calls, all dated from November 2025. The report notes that its figures are based on observations, rather than, for example, […]
The post Anthropic’s usage stats paint a detailed picture of AI success appeared first on AI News.
Gates Foundation and OpenAI test AI in African healthcare
Primary healthcare systems across parts of Africa are under growing strain, caught between rising demand, chronic staff shortages, and shrinking international aid budgets. In that context, AI is being tested in healthcare less as a breakthrough technology and more as a way to keep basic services running. According to reporting by Reuters, the Gates Foundation […]
The post Gates Foundation and OpenAI test AI in African healthcare appeared first on AI News.
How Shopify is bringing agentic AI to enterprise commerce
Shopify is enhancing core enterprise commerce workflows with agentic AI, automating operations while expanding sales channels. The adoption of generative AI in commerce has largely centred on customer support chatbots and basic content generation. Shopify’s Winter ‘26 Edition, titled Renaissance, pushes this technology toward agentic commerce where AI systems actively manage workflows, configure infrastructure, and […]
The post How Shopify is bringing agentic AI to enterprise commerce appeared first on AI News.
The Meta-Manus review: What enterprise AI buyers need to know about cross-border compliance risk
Meta’s US$2 billion acquisition of AI agent startup Manus has become every enterprise CTO’s cross-border compliance risk lesson. China’s Ministry of Commerce announced on January 9 that it would assess whether the deal violated export controls, technology transfer rules, and overseas investment regulations, despite Manus relocating from Beijing to Singapore in 2025. The investigation exposes […]
The post The Meta-Manus review: What enterprise AI buyers need to know about cross-border compliance risk appeared first on AI News.
Datadog: How AI code reviews slash incident risk
Integrating AI into code review workflows allows engineering leaders to detect systemic risks that often evade human detection at scale. For engineering leaders managing distributed systems, the trade-off between deployment speed and operational stability often defines the success of their platform. Datadog, a company responsible for the observability of complex infrastructures worldwide, operates under intense […]
The post Datadog: How AI code reviews slash incident risk appeared first on AI News.
AI in Human Resources: the real operational impact
Human Resources is an area in many organisations where AI can have significant operational impact. The technology is now being embedded into day-to-day operations, in activities like answering employees’ questions and supporting training. The clearest impact appears where organisations can measure the tech’s outcomes, typically in time saved and the numbers of queries successfully resolved. […]
The post AI in Human Resources: the real operational impact appeared first on AI News.