Category: AI and ML

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    Meta Business Agent drives AI-powered conversational commerce

    Meta has launched Business Agent to automate conversational commerce workflows directly inside its messaging applications. The software allows global retail brands to execute transactions and field support tickets without human intervention. Deploying this architecture places agentic AI directly at the core of social commerce. Meta integrated these workflows natively into Instagram, Messenger, and soon WhatsApp. […]

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    Scout from M’Soft is the agentic Autopilot that works across M365

    Microsoft has announced the wider testing of its new Autopilot feature at the Microsoft Build event this week, backed by a post on the company’s’ website. Autopilots are described as a new category of agents that can work autonomously on a user’s behalf. Microsoft says each Autopilot has its own identity, and so multiple agents […]

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    Amazon brings AI shopping assistant to retailers with Kate Spade

    Amazon is offering its AI shopping technology to other retailers through a new Agentic Shopping Assistant built on AWS, with Kate Spade among the first brands to use it. The service allows retailers to build AI shopping assistants for their own websites and apps. Amazon said each deployment can be customised to a retailer’s catalogue, […]

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